Question 1

Do I need an appointment?

Accepted Answer

Yes, we are by appointment only. It means you have our undived attentions for 90 minutes to try up to 7 gowns in a private setting with a personalised service.

Please note that we cannot host any walk-ins, or bookings who are more than 20 minutes late.

Question 2

How can I best prepare myself for my appointment?

Accepted Answer

The best results are obtained when wearing nude, seamless underwear. It's fully up to you if you want to try the gowns with or without a bra. We have fitting shoes available in EU sizes 37-42, but please feel free to bring your own.

Bringing a hair clip or hair tie allows you to pin your hair back.

Please remember to wear minimal make up on face and neck as not to accidentally damage our gowns.

Do not try on gowns with a spray or self tan, or after working out, sauna or spa.

Keep an open mind. Not all gowns will be in your size, but with clever clippings, pinning and panels, we can give you a great preview. Sizes range from 36-42.

Shopping alone to select your favourites, and only bringing guests on your return appointment is a great way to beat the overwhelm and different opinions.

Eat and drink enough before trying on gowns, and do not overbook yourself. One to two bridal shop visits a day is more than enough.

Question 3

I want to try on some gowns again before I make my decision, can I?

Accepted Answer

Sometimes we just need try them on again. Make a second fitting appointment and write down which gown you want to try on again. Reach your decision in 45 minutes so we can get the gown ordered for you.
 
Please note that this appointment is too short to try on other gowns you haven't tried on before. In that case, we recommend booking another first fitting appointment.

If you are looking for a specific gown September doesn't stock, please allow up to one month for us to request it. Only a small percentage of our designers can loan us samples. Please note this loan comes with a cost.

Question 4

What's the process after I buy a gown?

Accepted Answer

On your return appointment, we take 5 to 10 measurements and take photos of you in the gown for the designer. Based on the measurements, we agree on a size if the designer of your choice works made-to-order. If your designer works made-to-measure, the gown will be crafted in the exact measurements taken on your return appointment.

A payment of 50% is needed to secure your gown, the other 50% is requested on your pick up appointment. 
When your dress arrives, we will invite you for a pick up appointment were we will try on the dress again to see how the fit can be refined. 
To go from a really good gown to a perfect gown, it takes the skill of a professional tailor or seamstress. All gowns will come in a standard length, this usually needs to be taken up.

We do not offer in-house alterations but can recommend you some really skilled alterations specialists within the Antwerp region. Please see our alterations tab and book your appointment through the form.

Please allow 10-6 months for this process.